Return & Cancellation Policy

Return & Cancellation Policy

All Wincord OEM orders are made to order according to the customer’s specifications.

Returns

We do not accept returns on OEM orders unless the return results from a Wincord order-processing error. If you believe an error has occurred, please contact your Wincord representative for review and return authorization before sending any merchandise back.

Cancellations

Cancellation requests must be submitted within 24 hours of placing an order. Requests received within this window are subject to confirmation by Wincord.

After 24 hours, orders are released to manufacturing and cannot be canceled.

Questions

Please contact your Wincord representative with any questions about your order or this policy.